riteSCAN Frequently Asked Questions

Have questions?

We’ve gathered our most commonly asked riteSCAN questions by our customers to help you save time. Still can’t find what you’re looking for? Contact us and we will be happy to help.

A. riteSCAN 8 uses the E.Net business objects to achieve real-time integration to SYSPRO. However, riteSCAN 8 ONLY supports SYSPRO’s WCF connection.

A. No. riteSCAN 8 is a premise-based solution that runs locally via a web browser. (Note: riteSCAN can be hosted in the cloud in a Cloud Server environment.)

A. Yes, riteSCAN 8 will run on an iOS device with a browser.

A. riteSCAN is simple to use and simple to implement. As a plug ’n play warehouse management solution, riteSCAN can typically be implemented within 6 to 8 weeks depending on the number of modules and processes you choose to implement.

A. riteSCAN is a first step to warehouse automation without the complexity and price tag of a full WMS solution. riteSCAN is available in a variety of packages that are priced based on an initial license fee, number of users, and an annual maintenance fee or as a monthly subscription fee per user.

A. riteSOFT offers both on-line or on-site installation, training, and support services. Many customers purchase the on-line option because riteSCAN is so simple to implement.

A. riteSCAN can run in a variety of Windows and Android environments—including computer workstations, tablets, touch screens, and hand-held mobile devices that meet our system requirements. Our latest version, riteSCAN 8, can generally run on any hand-held device with a browser. riteSCAN is certified for compatibility with Zebra MC3300, MC9300, TC52, and TC8000 hand-held devices. If you have other hand-held devices, they may be compatible but not yet certified. Contact us for more information. To see our system and hardware requirements, click here.

A. Our latest version, riteSCAN 8, is compatible with SYSPRO version 7.0 and 8.0. (Note: riteSCAN 6 is compatible with SYSPRO versions 6.0 Issue 10, 6.1, 7.0 and 8.0.)

A. Currently, riteSCAN works exclusively with the SYSPRO ERP system.

A. riteSCAN captures everything from inventory transfers and queries to purchase order receipts, sales order picking, issuing materials to jobs, and pallet tracking—and updates it in SYSPRO in real time using embedded SYSPRO e.Net business objects to ensure tight, seamless integration and ongoing system compatibility.  Since riteSCAN leverages the SYSPRO business objects, the logic, rules, and permissions you set up in SYSPRO get carried over into riteSCAN for consistency—and SYSPRO remains the system of record.

A. riteSCAN customers typically get payback for riteSCAN within 12 – 18 months.

A. riteSCAN can work with 1D and 2D barcodes leveraging our Smart Scan functionality.

A. Typically, customers set up WIFI access points throughout their warehouse to run riteSCAN.

A. Yes. riteSCAN works in conjunction with label printing software including Bartender and Nice Label and label printers to automate label printing.

A. riteSCAN captures the Lot number through barcoding which makes the process faster and more accurate. riteSCAN validates that the right Lot number is issued to a job or picked for a sales order. When it comes time for your workers to pick the order, riteSCAN will validate the Lot number picked against what was assigned in the sales order. riteSCAN will not allow the worker to pick the incorrect Lot number.

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