riteTIME Frequently Asked Questions (FAQs)
We’ve gathered our most commonly asked questions by our customers to help you save time. Still can’t find what you’re looking for? Contact us and we will be happy to help.
A. Since TIME is a simple—yet configurable—time tracking and shop floor data collection solution, it can typically be implemented within 8 weeks depending on the complexity of your ERP integration.
A. riteTIME is simple to implement, especially with our new on-boarding help and documentation which make it possible for you to self-implement during a free trial. Many customers purchase our on-line installation, training, and support services. We also offer on-site implementation services as well.
A. riteTIME is sold as a monthly subscription fee based on the number of users you have. Integration services for your payroll and ERP systems are available for an additional fee.
Yes. riteTIME can can integrate to Epicor and other ERP systems to pull active jobs with a CSV file or with custom integration.
Yes. With riteTIME, you can use hand-held scanners to capture starting and stopping jobs.
Yes. riteTIME can track who tracked time against a specific work center or cell. Additionally, supervisors can create custom prompts so they can use their own language.
A. With riteTIME you get device freedom. riteTIME runs in a variety of environments—including computer workstations, tablets, touch screens, and hand-held mobile devices. Since riteTIME is a Cloud solution, all you need to run it is a device that uses one of the following browsers: Chrome (preferred), Firefox, MS Edge, or Safari.
A. riteSOFT offers seamless, bi-directional integration to your payroll or ERP system to provide you with up-to-the minute labor and job data. We have experience integrating riteTIME to a wide variety of ERP and payroll systems—including ADP—to help you save time and money by reducing duplicate data entry and giving you access to your information faster. (Click here to see a list of integrations.)
Yes. With access, a team member can see their own dashboard. riteTIME lets you create customized dashboards for yourself to meet your own requirements.
A. Yes. riteTIME allows you to capture timeclock punches, break punches, and overtime—in addition to shop floor production data—in real time. riteTIME also gives you the flexibility to schedule and assign breaks for set times during the day.
A. Yes. riteTIME can track employees’ locations through the new geotracking capability. Geotracking must be activated to function and is automatically disabled when team members clock out for the day.
A. riteTIME is a Cloud solution. All you need to run the Cloud version is a device that uses one of the following browsers: Chrome (preferred), Firefox, MS Edge, or Safari. Since riteTIME is a Cloud solution, software updates we make are available the next time you log in.
riteTIME is also available in an optional premise version. As a best practice for the premise version of riteTIME, we recommend the use of an Application Server to host the riteTIME application and integration tools, plus a separate SQL Server to host the riteTIME database.
A. Yes. Supervisors can edit and approve time cards before the data is sent to payroll.
A. Yes. riteTIME can easily schedule employees and departments to jobs and tasks with its drag and drop visual scheduling feature.
A. riteTIME collects data that is needed for job costing. The ERP does the job costing calculations. Ex: riteTIME collects labor hours, quantity produced, and scrap by Job and Task. riteTIME then exports this information to the ERP system. The ERP system combines this information with the cost of the raw materials, average pay rates, etc., to calculate the actual cost of the job.
A. riteTIME can collect the amount of good quantity and scrap produced by Job and task at the department and employee level. riteTIME gives you the ability to run reports against this information and export the data to another program to perform the bonus pay calculations.
With riteTIME, it is simple to change the department of an employee. Supervisors have the ability to set users or departments. Additionally, team members can be assigned to multiple departments simultaneously.