Support Services

You need help now—not two days from now

Support is as easy as 1, 2, 3. riteSOFT offers excellent team-based technical support accessible via phone, email, and our on-line support portal.

Log in to the Support Portal 

riteSOFT customers can access support through our convenient Support Portal. At the portal, you can:

  • Submit a service ticket
  • Download the latest version of riteSCAN or riteTIME
  • Get access to user documentation
  • View training videos
  • Submit enhancement ideas

Not signed up for the Support Portal?  No problem!  Log in to the portal and follow the on-screen instructions.

Email us 

Have a question or service issue? Send us an email at: or

Call us

Call us at at 1-320-252-6830 or 1-866-580-7483. 

riteSOFT technical support is available Monday through Friday, 8 a.m. to 5 p.m. Central Daylight Time (UTC/GMT-5 GMT), and by appointment.