riteTIME Frequently Asked Questions (FAQs)

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Q. We want to get up and running quickly. How long does it take to implement riteTIME?

A. Since TIME is a simple—yet configurable—time tracking and shop floor data collection solution, it can typically be implemented within 8 weeks depending on the complexity of your ERP integration.

Q. Do customers implement riteTIME on their own? If we are not comfortable doing so, what type of training or implementation services are available for riteTIME?

A. riteTIME is simple to implement, especially with our new on-boarding help and documentation which make it possible for you to self-implement during a free trial. Many customers purchase our on-line installation, training, and support services. We also offer on-site implementation services as well.

Q. How is riteTIME priced?

A. riteTIME is sold as a monthly subscription fee based on the number of users you have. Integration services for your payroll and ERP systems are available for an additional fee.

Q. Our team moves around the shop floor and installs products off-site. Can we run riteTIME on a mobile phone or other mobile device?

A. With riteTIME you get device freedom. riteTIME runs in a variety of environments—including computer workstations, tablets, touch screens, and hand-held mobile devices.  Since riteTIME is a Cloud solution, all you need to run it is a device that uses one of the following browsers: Chrome (preferred), Firefox, MS Edge, or Safari.  

Q. We want to eliminate duplicate data entry and time lags for accessing updated payroll and job information. What ERPs or payroll systems does riteTIME integrate to?

A. riteSOFT offers seamless, bi-directional integration to your payroll or ERP system to provide you with up-to-the minute labor and job data. We have experience integrating riteTIME to a wide variety of ERP and payroll systems—including ADP—to help you save time and money by reducing duplicate data entry and giving you access to your information faster. (Click here to see a list of integrations.)

Q. Can I use riteTIME to capture time and attendance data and get rid of our old time clocks?

A. Yes. riteTIME allows you to capture timeclock punches, break punches, and overtime—in addition to shop floor production data—in real time. riteTIME also gives you the flexibility to schedule and assign breaks for set times during the day.

Q. We’re trying to reduce the time spent on software and hardware updates. Is riteTIME a Cloud or premise-based solution?

A. riteTIME is a Cloud solution. All you need to run the Cloud version is a device that uses one of the following browsers: Chrome (preferred), Firefox, MS Edge, or Safari.  Since riteTIME is a Cloud solution, software updates we make are available the next time you log in. riteTIME is available in a cloud or premise-based solution.

riteTIME is also available in a premise version. As a best practice for the premise version of riteTIME, we recommend the use of an Application Server to host the riteTIME application and integration tools, plus a separate SQL Server to host the riteTIME database.

Q. Does riteTIME do Job costing?

A. riteTIME collects data that is needed for job costing. The ERP does the job costing calculations. Ex: riteTIME collects labor hours, quantity produced, and scrap by Job and Task. riteTIME then exports this information to the ERP system. The ERP system combines this information with the cost of the raw materials, average pay rates, etc., to calculate the actual cost of the job.

Q. We would like to offer a piece rate pay bonus program. Can riteTIME help us with that?

riteTIME can collect the amount of good quantity and scrap produced by Job and task at the department and employee level. riteTIME gives you the ability to run reports against this information and export the data to another program to perform the bonus pay calculations.