riteSOFT LLC Privacy Notice   

Revised March 2018

This privacy notice discloses the privacy practices for riteSOFT, our website (https://www.ritesoft.com), and our software applications, riteSCAN® and riteTIME®.  This privacy notice applies solely to information collected by riteSOFT via its website or software applications, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on our site. We only collect and have access to information that you voluntarily give us via email or other direct contact from you. We do not share this information with anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to process your order, provide integration or consulting services, or deliver technical support.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We collect data regarding the use of our software to help us improve it in the future. This data does not identify individual users.

Our software collects the data that you input and this data is not shared unless you have requested it to be shared with a third-party software system via integration services. We do not have access to the data that you input into our software, unless you grant us access to provide technical support or other services.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email (contact@ritesoft.com) or call us at 320-252-6830 to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Registration

To use our support website, a user must first complete a registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest or to provide technical support for the products/services you have purchased.

 

Orders

We request information from you to process an order. To buy from us, you must provide contact information (e.g., name, address, phone, and email address) and financial information (e.g., ACH information). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

 

Sharing

We share aggregated demographic data with our partners. This data is not linked to any personal information that can identify any individual person.

We use a third party to process ACH payments. This company does not share personally identifiable information for any secondary purposes beyond processing your payments.

We partner with third parties to provide specific consulting or integration development services for our software applications. When a user signs up for these services, we share names, contact information or other data, that is necessary for the third party to provide such services. These third parties do not share personally identifiable information except for the purpose of providing these services.

Our software collects the data that you input. Our software can be integrated to third-party software products such as ERP or payroll systems to exchange data.  If you purchased integration services from us, we share data with the third party to perform the services you request.  We are not responsible for the content or privacy practices of these third-party providers. We encourage our users to read the privacy statements of the third-party software solutions they use.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as ACH information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

 

Cookies

We use “cookies” on our website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve access to our site and identify repeat visitors. For instance, a cookie is created when you click the option to save your login information on our site. This saves you time when you visit our site again to log a support ticket or access software documentation. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is not linked to any personally identifiable information on our site.

 

Links

Our website contains links to other sites such as our business partners for hardware solutions and technical consultants. Please be aware that we are not responsible for the content or privacy practices of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Notification of Changes

Changes to our privacy policy will be posted on our site. riteSOFT reserves the right to provide notification of changes to our privacy policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 320-252-6830 or via email at contact@ritesoft.com.