riteSOFT LLC Privacy Notice
Revised March 2022
This privacy notice discloses the privacy practices for riteSOFT, our website (https://www.ritesoft.com), and our software applications, riteSCAN® and riteTIME®. This privacy notice applies solely to information collected by riteSOFT via its website or software applications, except where stated otherwise. It will notify you of the following:
- What information we collect.
- With whom it is shared.
- How it can be corrected.
- How it is secured.
- How policy changes will be communicated.
- How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on our site. We only collect and have access to information that you voluntarily give us via email or other direct contact from you. We do not share this information with anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to process your order, provide integration or consulting services, or deliver technical support.
Our software collects, processes, and stores data that you input which may include user profiles, software usage, and device information. This data is not shared unless you have requested it to be shared with a third-party software system via integration services. We collect and process your data to perform analytics, compile statistical data, and analyze how our software is used for the purposes of enhancing it or developing new products to serve you better.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email (firstname.lastname@example.org) or call us at 320-252-6830 to:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
To use our support website or software, a user must first complete a registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest, to administer the product or services you have purchased, or to provide technical support.
We request information from you to process an order. To buy from us, you must provide contact information (e.g., name, address, phone, and email address) and financial information (e.g., ACH information). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We share aggregated demographic data with our partners. This data is not linked to any personal information that can identify any individual person.
We use a third party to process ACH payments. This company does not share personally identifiable information for any secondary purposes beyond processing your payments.
We partner with third parties to provide specific consulting or integration development services for our software applications. When a user signs up for these services, we share names, contact information or other data, that is necessary for the third party to provide such services. These third parties do not share personally identifiable information except for the purpose of providing these services.
Our software collects the data that you input. Our software can be integrated to third-party software products such as ERP or payroll systems to exchange data. If you purchased integration services from us, we share data with the third party to perform the services you request. We are not responsible for the content or privacy practices of these third-party providers. We encourage our users to read the privacy statements of the third-party software solutions they use.
We take appropriate technical and organizational measures to protect your information. The measures we use are designed to provide a level of security applicable to the risk of processing your data. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as ACH information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on your web browser or by looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
We use “cookies” on our website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve access to our site and identify repeat visitors. For instance, a cookie is created when you click the option to save your login information on our site. This saves you time when you visit our site again to log a support ticket or access software documentation. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is not linked to any personally identifiable information on our site.
Our website contains links to other sites such as our business partners for hardware solutions and technical consultants. Please be aware that we are not responsible for the content or privacy practices of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Notification of Changes
riteSOFT LLC, 3717 23rd St. S, Suite 102, St. Cloud, MN 56301